Callout challenge

April 21, 2008


Searching the internet and callouts are very necessary to update the SMART SWEEP Schools Database but I find the callouts to be more challenging for me. Some of the people whom I’ve talked to speak a different dialect- bisaya, Ilocano and kapampangan- and some also have different approach (or I should say temper). There are also some who weren’t sure about the information that they were giving me and so they advised me to call them tomorrow to confirm about it. It also challenged me (especially my patience) when I was being connected to different departments (information department, student affairs office, president office and the like) which took time yet when I asked them about the details of their school, they don’t know. Although there are chances like that, I still make sure that I always sound pleasant while talking to them.
There were also some who were asking for sponsorship for specific school activities and for internship assistance. I just suggested them to log on at Smart’s website for inquiries and more information. I find it very interesting and good to know because they really do have a big trust to SMART and to its service. SMART has truly proven its incomparable service to the people.

Aside from updating the SMART SWEEP Schools Database, we also helped Ms. Twiggy in doing the callouts for the Earth Day Concert. Invitations have been disseminated for the guests and we confirmed if they are coming or not. So far, there’s a few number of guests who will come on the Earth Day concert. We still have to call the other guests again tomorrow for their confirmation.